Returning Candidate? Log back in! Customer Service Representative Job ID 4980 # Positions 1 Country United States City Tucson State AZ Remote No Overview

The Customer Service Representative will provide the highest level of customer support via ownership of Rain Bird Services Orders. The ideal candidate demonstrates a high attention to detail and organizational skills. This position will be required to process orders and coordinate with service technicians and engineers for servicing and shipment. Timely communication of estimates, order receipts, shipping dates, delays, or additional information to internal and external customers is critical.

 

Other administrative duties include record keeping and sales reporting

Responsibilities On Time Delivery of Products and ServicesTrack all dispatches and order status to ensure customer satisfactionMaintain clear records of communications and project informationDirectly process internal paperwork necessary to bill for services rendered and parts providedPick, pack, and ship parts as needed for order fulfilmentProcess invoicing to ensure services and products are paid within the terms and conditions of the agreementCoordinate tasks within Rain Bird Services Warehouse

 

Qualifications

 

 

At least 2 years of experience in a customer facing roleProven success in environments where attention to detail and organizational skills are requiredExcellent working knowledge of Microsoft ExcelAccomplished customer service, leadership, and project management skillsExemplary judgment in ambiguous situations and creative problem solvingWorks well under pressure and in a fast-paced environmentTeam oriented

 

DESIRED QUALIFICATIONS:

 

BS or BA degree in a business or technical related field QuickBooks, and/or bookkeeping/accounting experienceExperience with Jira and/or order processesAbility to develop, document and execute repetitive business practices.Bilingual English/Spanish Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Join our Talent Community!

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