Description We are seeking a Customer Service Representative who can deliver quality customer service to our clients and aid in establishing sustainable customer relationships. As a customer service representative, you will ensure customer satisfaction by managing incoming calls, assisting with customer inquiries, resolving problems, and maintaining an upbeat and professional demeanor. Responsibilities: + Handle inbound customer inquiries with grace and efficiency + Resolve customer issues promptly and accurately + Provide product information and assist customers in their purchases + Maintain an ongoing, personalized relationship with clients, fostering a positive experience + Work cohesively with team members to achieve customer service goals + Proactively suggest improvements for customer service procedures and techniques Requirements Qualifications: + Proven experience as a customer service representative, or relevant role + Strong communication, problem-solving, and interpersonal skills + Familiarity with multi-line phones, online chat support, or other customer service software + Ability to empathize with and prioritize customer needs + High school diploma or equivalent Working with Robert Half grants access to more jobs than any other staffing firm, competitive compensation, and excellent benefits—ranging from health care, dental and vision, to a 401K retirement plan. Robert Half is an Equal Opportunity Employer. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .