Customer Service Representative
Actalent
Job Description
We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. The primary focus of this role will be customer service and data entry, ensuring accurate and timely processing of prescriptions and patient information. This position offers a great opportunity for career growth and development within the company.
Responsibilities
+ Assist patients with their prescriptions and insurance queries
+ Collect faxed prescriptions and perform data entry
+ Phone handling, insurance claims, or prior authorizations required
Requirements
+ Proficiency in data entry and order entry systems
+ Strong customer service skills
+ Experience with Microsoft Suite (Teams, Outlook, Excel)
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
+ Hiring diverse talent
+ Maintaining an inclusive environment through persistent self-reflection
+ Building a culture of care, engagement, and recognition with clear outcomes
+ Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
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