Job Description:

Location: Largo, Florida

CoWorx Staffing has partnered with a nationwide logistics company in Largo, FL who is looking to add customer service representatives to their team! As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience!

These are 1st shift positions working a Monday to Friday schedule and the pay rate is $15.50 an hour. Apply with CoWorx or call us at 973-221-8338 for immediate consideration! We look forward to working with you!

Responsibilities:

• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess, and resolve problems or issues
• Monitor progress of delivery routes
• Scan haul-away pods and verify stamps
• Process changes or cancellations to delivery orders

Desired Background/Skills:

• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
• High school diploma or equivalent
• 1-year customer service experience preferably within a call center environment
• Strong customer service skills and the ability to satisfactorily resolve issues
• Solid ability to multitask with exceptional organizational skills
• Ability to thrive under pressure while delivering solutions that exceed customer expectations

Other Information:

Position: Customer Service Representative
Location: Largo, FL
Environment: Logistics Warehouse
Pay: $15.50 an hour – We pay weekly!
Schedules: Fluctuating hours: 7am to 4pm, 8am to 5pm, 9am to 6pm, and 10am to 7pm. All shifts include an hour lunch.

Don’t miss out on this excellent opportunity to join a hardworking, supportive team- apply with us today to get started!

CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability.
If you are a person with a disability and require assistance during the recruitment process, please reach out to us.

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Interested candidates please reference job code 231036 when responding to this ad.

Location: Largo, Florida