Adecco is assisting their client with their search for a Customer Service Representatives. **Type:** 40hrs/wk. Contract **Start Date: 1-2 weeks.** **Location: Cutler Bay 33156 (must be on-site)** Must be local to Miami and able to train/work onsite (no remote candidates accepted) **Pay: $** **16.00** **Duration:** ** **Temp-to-perm - based on attendance and performance** ** **Shift:** **Training Schedule: 8:00a-5:00p ET M-F for 4 weeks on-site **Shifts will be determined during training – available shifts are: • 11:00am to 8:00pm • 12:00pm to 9:00pm • 1:00pm to 10:00pm **Training will be in session on 12/31 and Jan 1st** **Description:** Files claims by collecting pertinent information from customers. - Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance. - Follows standard screens/scripts to perform most tasks, the ability to navigate a computer-based system, maintains and updates company records as needed. - Processes and determines coverage by reviewing forms and other applicable records. - Maintains professionalism and effectively interacts with all contacts, both internal and external. - Maintains department quality standards and performs job duties as directed by supervisor **IMPORTANT:** This job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must Apply Now. **Pay Details:** $16.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance