Job Description:
Location: Odessa, Florida
CoWorx has partnered with a nationwide logistics company who is looking to add Customer Service Representatives to their team in Odessa, FL! As a Customer Service Rep II, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. To succeed in this role, you’ll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion. These are temporary to hire opportunities starting at $16.00 per hour, and while there are various shifts available, flexibility is required. Should you be interested in exploring this opportunity, please apply today and call us at 973-221-8338 for immediate consideration. We look forward to working with you!
Responsibilities:
– Delivery driver dispatching
– Assist customers and business partners via telephone and email
– Diagnose, evaluate, and resolve problems or issues
– Handle customer complaints in a calm, professional manner
– Monitor progress of delivery route completion
– Data Entry and daily reports
Desired Background/Skills:
– Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
– Intermediate Computer skills
– High school diploma or equivalent
– Experience with Microsoft Office and other business-related applications
– Experience in a call center environment
– Bilingual English/Spanish
– Strong customer service skills with the drive to resolve issues
– Solid ability to multitask with exceptional organizational skills
– Ability to thrive under pressure while delivering solutions that exceed customer expectations.
Other Information:
Position: Customer Service Representative
Location: Odessa, FL
Industry: Logistics
Payrate: $16.00 per hour
Shift: Various shifts available, but flexibility is required
Temporary to Hire!
Don’t miss out on this excellent opportunity to join hardworking, supportive team- apply with us today to get started!
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#ZIP
Interested candidates please reference job code 230989 when responding to this ad.
Location: Odessa, Florida