Are you a customer-focused professional with a knack for import/export logistics? We are looking for a Customer Service Representative with specialized expertise in import/export operations to join our team. In this role, you will support both dock supervisors and clerical staff by managing customer interactions, processing orders, and ensuring smooth import/export operations. Your attention to detail and organizational skills will be key in delivering exceptional service and maintaining accurate records. **Location:** Malvern, PA **Pay:** $18/hour, paid weekly. **Key Responsibilities:** + Provide top-notch customer service through phone, email, and in-person communications. + Process and manage orders, including writing orders and creating bills of lading. + Schedule and coordinate inbound and outbound truck shipments. + Maintain and update shipping and receiving records accurately. + Communicate effectively with dock employees to ensure proper product handling and logistics. + Track and manage product inventory to prevent discrepancies. + Assist with record maintenance and filing for operational efficiency. + Verify accurate scanning of inventory for both inbound and outbound shipments using HPP. + Generate accurate pick lists and ensure error-free processing. + Perform week-end closing tasks every Monday. + Adhere to health, safety, and cleanliness standards in all activities. + Exhibit excellent attendance and punctuality. **Preferred Qualifications:** + Prior experience in import/export logistics beneficial. + Proficiency in Microsoft Word, Excel, and Access required. + Familiarity with Warehouse Management Systems (WMS). + Ability to prioritize tasks and meet deadlines effectively. + Capable of working under pressure while maintaining professionalism. + Cooperative team player with a positive attitude. + Clear and pleasant phone voice with a focus on customer satisfaction. + Proactive in suggesting and implementing process improvements. + Effective communication skills in English. + Basic mathematical skills for handling transactions and calculations. + Ability to balance productivity, quality, and safety in a fast-paced environment. **Education and Experience:** + High School Diploma or GED required. + Previous experience in a customer service or import/export role is preferred. **Why Join Us:** + Be a crucial part of a dynamic team committed to excellence. + Engage in a role that combines customer service with logistical expertise. + Enjoy opportunities for professional growth and developmet **Pay Details:** $18.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance