Bolingbrook, Illinois
1 day ago
Customer Service Representative
As a dispatcher, you'll dispatch drivers and contribute to providing exceptional customer service.



*Ensure drivers are dispatched in a timely manner

* Preplan and make dispatch changes, assist with routing directions and clearly communicate special service requirements

* Identify pickup and delivery expectations, and record primary order dates and critical instructions

* Review available capacity within the shipping region and schedule pickup/delivery appointments

* Receive and enter orders via phone or email

* Manage carrier relationships to ensure available capacity for all incoming orders

* Work with drivers to troubleshoot app issues

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
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