Customer Service Representative 

A highly successful Missoula HVAC company of 35 years is looking for a career-minded Customer Service Representative to join their team. This locally owned and operated family business is committed to outstanding customer service and offers an excellent opportunity to join a great group of HVAC professionals. 

Essential Job Duties: 

Answer and direct incoming calls providing excellent customer service.  Schedule Service and Maintenance appointments.  Check for voicemails from customers.  Check email - Bookable calls (online submissions / direct messages from customers or vendors) Process Vendor Bills, Returns, Customer Invoices, and payments.  Check mail, scan, and file documents promptly.  Manage Customer Collections.  Maintain vehicle maintenance log. 

Why you want this position:

Starting wage: $17/hour DOE Hours: 8:00 a.m. – 4:30 p.m. (30-minute unpaid lunch) Fast paced and family friendly Health and Life Insurance, 401(k) Paid holidays and PTO
Qualifications: Experience in the HVAC industry or mechanical knowledge/construction is helpful but not required.  Maintain a friendly phone demeanor even when dealing with upset customers.  Familiar with Microsoft Office Suite (Excel, Word, and Outlook Calendars.) Be quick-thinking and organized. Professional communication and time management skills.

Get in touch! Email jared@lcstaffing.com for more information!

Job #40519