Job Posting End Date: January 07

Who are we?

We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

The role

What will you be doing?

Customer Service Representative
Hybrid
Basingstoke
Salary :£23,500

What will you bring?

We are holding Recruitment Events in our Basingstoke Office (Unum House, Basing View, Basingstoke RG21 4EQ) on Tuesday 14th and Wednesday 15th January! There will be a morning session(9:30am-11:30am) and afternoon session (1pm-3pm).

Applying to our event will not secure your place to a session until you have heard from a Unum representative.

The event will include an introduction to Unum & our customer services department, a competency interview and a practise exercise.

If you are successful within this role, your start date will be 10th March and you will be based in our Basingstoke office.

The Customer Service Representatives are responsible for the management of broker quotations and renewals. Your job will be to manipulate data, assess risk and input it all into our system to price. To be successful in position you will:

Be proactive, curious and a confident communicatorHave a willingness to learnSpeak to sales teams, brokers, clients, claimants, or medical providersHave good attention to detail and work in a varied and fast-paced environmentProvide policy, quote or renewal informationWork autonomously, as well as collaboratively in a teamBe able to use IT internal systems on a day-day basis

The successful Customer Service Representatives can expect:

Full trainingGenerous BonusPension schemeLife, medical and income InsuranceAccess to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)Monday - Friday (no weekends)Salary sacrifice electric car scheme with free on site electric chargers.

Unum operates a hybrid working model, our Teams come into the office 2 days a week and will be required to attend office full time for the first month for training purposes.

Previous successful applicants have been from backgrounds in: retail, leisure, hospitality, customer services, administration or insurance/financial services.

From our experience, this position is commutable from Farnborough, down to Guildford, Winchester or across Andover.

#LI-AM1

#LI-hybrid

Why join us?

At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.

We’ve built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless.

If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to careers@unum.co.uk.

Company:

Unum UK