Job Description

Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. They often have the following responsibilities:

Take customer calls and provide accurate, satisfactory answers to their queries and concernsDe-escalate situations involving dissatisfied customers, offering patient assistance and supportCall clients and customers to inform them about the company’s new products, services and policiesGuide callers through troubleshooting, navigating the company site or using the products or servicesReview customer or client accounts, providing updates and information about billing, shipping, warranties and other account itemsCollaborate with other call center professionals to improve customer serviceHelp to train new employees and inform them about the company’s customer management policies


Work Experience
CRMCall CenterCommunicationOrganizational SkillsBilingual (English, Spanish)HS Diploma3 Years of Exp in CSR

Benefits

Onin Staffing offers the following for only $17.80 a week!!

•  Every Onin Job Opportunities come with amazing benefits

•  $5 Prescription Drugs

•  $5 Visit Copays

•  Free Tele doctor Services

•  Free Counseling Services

•  Life Insurance Included

•  Vision Insurance Included

•  Dental Insurance Included

•  Vacation and Holiday Pay

•  Scholarship Opportunities

•  NEW! 401 (K) Retirement Plan

•  Free Legal Services