Job Title: Customer Service Representative

Job Description: As a Customer Service Representative, you will be responsible for:

Handling customer inquiries and resolving issues via phone, email, and chat.Providing accurate information about products and services.Processing orders, returns, and exchanges.Maintaining customer records and updating account information.Escalating complex issues to the appropriate departments.Ensuring customer satisfaction and building strong relationships.

Qualifications:

High school diploma or equivalent; additional education or certifications in customer service is a plus.Proven experience as a Customer Service Representative or in a similar role.Excellent communication and interpersonal skills.Strong problem-solving abilities and attention to detail.Proficiency in customer service software and tools.Ability to work independently and as part of a team.Positive attitude and a commitment to providing outstanding service.

Benefits:

Competitive salary and benefits package.Opportunities for professional development and career growth.Supportive and collaborative work environment.[Any additional benefits your company offers].

Interviews are happening this week! If interested, please send over your most recent resume to aseeburger@ astoncarter.com along with your availability for a 10-minute phone screen to go over the position in more details

Pay and Benefits

The pay range for this position is $20.00 - $24.00

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Iselin,NJ.

Application Deadline

This position will be accepting applications until Jan 3, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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