Description We are offering a contract for a skilled Customer Service Representative in Irvine, California. As a Customer Service Representative, you will be primarily involved in supporting the customer service department, handling customer concerns, and maintaining accurate records. Responsibilities: • Efficiently process customer credit applications • Ensure accurate maintenance of customer credit records • Monitor customer accounts and initiate appropriate action • Resolve customer inquiries in a timely and effective manner • Provide reliable support to the customer service department • Utilize your call center customer service skills to enhance customer satisfaction. Requirements • Applicant must have a minimum of 1 year of experience in a relevant role. • Proficiency in Call Center Customer Service is necessary for this role. • Excellent communication and interpersonal skills are required. • Ability to handle difficult customer interactions is expected. • Knowledge of customer service software and databases is a plus. • Experience in a fast-paced, high-volume call center environment is preferred. • Strong problem-solving skills and ability to handle customer inquiries effectively. • High school diploma or equivalent education level is required. • Ability to work in a team and contribute to team goals. • Flexibility to work in shifts, as customer service is often provided round the clock. • Fluency in English, both written and spoken, is a must. • Additional language skills are a bonus. • Time management skills and ability to handle pressure are crucial. • High level of patience and ability to maintain a positive demeanor during customer interactions. • Must be comfortable with using computers and learning new technologies. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .