Our client, a professional and customer-centric Independent Insurance Agency, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of a dedicated team supporting the agency's operations. The ideal candidate will have strong customer service skills, exceptional communication abilities, and a positive attitude which will align successfully in the organization. **Job Title:** Customer Service Representative **Location:** Croton on Hudson, NY **Pay Range:** $18.00 - $22.00 per hour **Temp-Perm Opportunity** **What's the Job?** + Being the first point of contact for the agency. + Handling inbound and outbound calls with professionalism. + Providing exceptional customer service to internal and external customers. + Assisting in office organization and maintaining a smooth workflow. + Responding to basic billing and payment processing inquiries and completing required reports and documentation. **What's Needed?** + Possess a genuine willingness to learn, be intuitive, and resourceful. + Knowledge of basic office equipment and Microsoft Office Suite (Teams, Word, Excel, Outlook). + Ability to maintain a positive and enthusiastic attitude. + Exceptional communication skills and the ability to multi-task. + A minimum of 2 years of relevant experience in a similar role. + Experience in Insurance industry preferred **What's in it for me?** + Health insurance coverage. + Paid time off to ensure work-life balance. + Tuition reimbursement to support your professional development. + Opportunities for growth within the organization. + A modern office setting that fosters collaboration and teamwork. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.