**Think the best job opportunities are far away? Think again!** KellyConnect® needs you! We’re seeking customer service representatives to work at a premier employer centrally located in Louisville, KY. The Customer Service Representative position is responsible for providing excellent customer care and creating sustainable value for customers through phone, web correspondence, and email. In this role, you will handle service inquiries, process payments, update accounts, and resolve customer issues. Schedule/Compensation Details: + The work schedule will be 10am-7pm EST M-F and 9AM-5pm Saturday + Payrate $18/hr What an exciting chance to make your mark and showcase your talents! This is your moment to shine and demonstrate what you’re truly capable of! **What’s a typical day as a Customer Service Representative? You’ll be:** + Serving as the first point of public contact for all customer inquiries & providing general information. + Processing credit card and e-check payments for replenishment or violation payments. + Opening cases for unsolved customer inquiries. + Researching and adjusting account discrepancies as requested by leadership team. + Processing web & email correspondence to answer questions and provide assistance to customers. + Processing the closing of customer accounts and submitting request for refunds when necessary. + Accurately documenting all updates on BOS. **This position could be the perfect opportunity for you if:** + Have a high school diploma or equivalent. + Have 1-3 years previous experience in a customer service call center or retail customer service environment. + Have above average verbal & written communication skills and above average interpersonal skills. + Have working knowledge of MS Outlook. + Have a positive attitude, detail oriented and have a passion for delivering exceptional service. As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Opportunity is calling. Ready for a contact center job that offers freedom and flexibility, and truly values your skills? We thought so. We’re KellyConnect ® —and wherever life takes you, we have great contact center opportunities that align with your preferred workstyle, schedule, and location. Looking to work from home, or work specific hours? No problem. Best of all, we only work with companies that share our focus on treating employees like the deeply valued people that they are. About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.