Customer Service Representative
TEKsystems
Description
Responsible for providing sales support to Nord Gear Corporation's customers and sales reps including but not limited to expediting, quoting, order taking, restocking and troubleshooting problems. It's not a typical CSR role where it is call after call. They are taking custom orders and will have client specific questions that will require reaching out to other departments such as engineering and warehouse. They will be starting as Order Processing Reps which is more of a data entry role while they are learning the system and product lines. They'll be working in Outlook, Excel, and SAP.
Skills
customer service, orders, SAP, bilingual, spanish, troubleshoot, tech support, technical support
Top Skills Details
customer service, orders,SAP
Additional Skills & Qualifications
MUST: -1 year of customer service or order entry(resume) - Ability to think analytically and pick up technical product knowledge (verify thru references) -Positive attitude (verify thru references/IOI) -45 WPM -Strong computer skills (verify thru references) - Excellent attention to detail (verify thru references) - High School Diploma NICE: - 4 year college degree -Experience with SAP - 2-4 years of experience working in technical customer service - Familiarity with power transmission industry - Candidate who enjoys some type of technical aspect outside of work (car mechanic, farmer, etc) - Bilingual in English and Spanish (verify thru references)
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $22.53 - $22.53/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Waunakee,WI.
Application Deadline
This position is anticipated to close on Feb 7, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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