Customer Service Representative
TEKsystems
Job Description
+ Support customers via telephone, online chat and email with order entry for placement and status updates, and pre-sale specifications.
+ Provide prompt, accurate answer to order/tracking questions and process order entry requests from customers through telephone, online and email
+ Input customer orders and customer transactions into the company’s order entry database
+ Checks and releases various order holds as assigned for the position
+ Assists with requests on pricing, shipping, product availability, terms and conditions and item information
+ Identify and enter sales leads
Qualifications
+ 1 to 2+ years of recent customer service experience
+ Call Center Experience
+ Ability and desire to work in a fast-paced environment
+ Proficient computer skills (Microsoft Office Suite, Excel & Outlook) required
+ Critical thinking and multi-tasking skills required
Pay and Benefits
The pay range for this position is $22.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Loveland,CO.
Application Deadline
This position is anticipated to close on Feb 7, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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