Description We are seeking a Customer Service Representative to join our team in Bell, California. This role is part of our thriving customer service department, where you will be the main point of contact for our customers' inquiries. This is a contract to permanent employment opportunity where you'll be expected to manage customer accounts, process applications, and maintain accurate records. Responsibilities: • Serve as the primary point of contact for customer inquiries and ensure their concerns are addressed effectively. • Utilize CRM platforms like Salesforce, ZenDesk, and Hub Spot to manage customer interactions. • Accurately process customer orders and applications in a timely manner. • Maintain and update customer records, ensuring accuracy at all times. • Handle both inbound and outbound calls, providing excellent customer service. • Schedule appointments as needed, ensuring smooth operations. • Utilize Microsoft Excel and Word to document and track customer interactions. • Perform data entry tasks as required, maintaining accuracy and efficiency. • Manage email correspondence, ensuring customer inquiries are addressed promptly and effectively. Requirements • Proficiency in answering inbound calls and managing inbound/outbound calls effectively. • Experience in a call center customer service setting. • Demonstrated ability to provide top-tier customer service. • Strong data entry skills with attention to detail and accuracy. • Ability to manage email correspondence professionally and promptly. • Proficiency in Microsoft Excel and Microsoft Word. • Experience with order entry, ensuring all data is accurate and up-to-date. • Capability to schedule appointments efficiently, balancing customer needs and business operations. TalentMatch® ­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .