**Champions Do More** As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. **Responsibilities** + Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner. + Clean workspace, this is the first point of contact our customers have with our facility. + Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department. + Provide clerical and administrative support to the General Managers and Service Advisors. + Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability to answer a high volume of calls and/or emails daily. + Attentiveness and patience **Benefits** The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: + Medical Insurance + Dental Insurance + Vision Insurance + Group Life Insurance + Disability Insurance + 401k Retirement Plan with match + Referral Bonus (“Crash From Crash”) + 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. Submit a Referral **Posted Min Pay Rate** _USD $10.70/Hr._ **Posted Max Pay Rate** _USD $24.50/Hr._ **ID** _2025-12293_ **Category** _Customer Service_ **Position Type** _Regular Full-Time_ **Location : Postal Code** _44121_ **_Location : Address_** _3965 Mayfield Road_ **Remote** _No_ **Prioritization** _Tier 2 – Staffing Needs_