Description We are offering a short-term contract employment opportunity for a Customer Service Representative at their location in Georgetown, SC, within the healthcare industry. As a Customer Service Representative, you will primarily focus on patient services, excluding insurance handling, with responsibilities encompassing paperwork management, data entry, and ensuring patient comfort. Responsibilities: • Engaging in both inbound and outbound calls to handle patient queries and concerns • Ensuring all customer interactions are recorded accurately in the system • Utilizing Microsoft Excel and Word for data entry and maintaining patient records • Responding to email correspondence in a timely and detail-oriented manner • Coordinating with the clinical team and taking notes as required • Assisting in the process of order entry and maintaining its records • Scheduling patient appointments efficiently and accurately • Creating a welcoming atmosphere for patients and ensuring their comfort throughout their visit • Ensuring patient paperwork is obtained and processed correctly Requirements • Demonstrated experience in answering inbound calls in a high-paced environment • Proven skills in call center customer service, preferably within the healthcare or NHS sector • Exceptional customer service abilities with a patient-centric approach • Proficiency in data entry with high attention to detail and accuracy • Experience in managing email correspondence professionally and efficiently • Capability to handle both inbound and outbound calls effectively • Proficiency in Microsoft Excel for data management and reporting • Strong skills in using Microsoft Word for documentation and communication • Experience in order entry, ensuring accuracy and efficiency • Ability to schedule appointments, manage calendars, and coordinate schedules in a busy healthcare setting TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .