Speedy Glass is excited to be opening a brand-new store in Oak Grove, OR!  We are looking for someone who loves what they do, and it shows.  They know that satisfied customers will make return customers.  If this sounds like you, come join us and be a part of something big.

For over 75 years Speedy Glass has worked tirelessly to deliver the best service and top-tier products to our customers. As an established industry leader certified by the Auto Glass Safety Council, we proudly serve our community through in-shop and mobile auto glass repairs that are unsurpassed for quality and safety.

We pride ourselves on creating a welcoming environment, for both customers and team members, in our shops.  Our culture is one of inclusion and diversity. 

We have a Customer Service Representative opportunity at the new Oak Grove, OR location.  Bring your customer service experience and help us guarantee great service to every guest, every time.  

 

As a Customer Service Representative, you will

Be the face of the branch, providing exceptional customer service to every guest, every time Quote, prepare work orders & invoices, and receive payment for all services provided Schedule and assign work orders to the appropriate team member. Resolve customer requests in a timely and efficient manner. Open and close the branch; utilizing closing procedures to ensure all daily financial records are accurate Perform all other duties as assigned

 

Additional Job Duties

 Obligated to keep confidential any information pertaining to customers and competitors Responsible for the appearance and serviceability of the Showroom, Waiting Room, Shop, Company Trucks, and Restroom/s. Order, Pick Up, Check In, and Inventory all supplies and freight for all services provided; ensuring all product is clean and undamaged. Maintains accurate filing system for customer orders, quotes, specialty products, voids, returns, and all other necessary files pertaining to the individual branch location. Provide training for current and/or new employee.  Driving company or customer vehicles may be required. All other duties as assigned by the Branch Manager and/or direct supervisor.

 

Requirements

1 to 2 years previous clerical and/or customer service experience Excellent driving record as well as a valid driver's license Professional phone voice, demeanor and listening skills Excellent communication skills (verbal and written) Superior customer relation skills Demonstrated POS and MS Office proficiency Ability to multi-task in a fast-paced work environment Ability to use and learn computer-based inventory control systems

 

A career at Speedy Glass means being an important part of a global family of winning automotive aftermarket brands that loves to live, learn, work and play. Almost every day, we collaborate with our colleagues and partners to create a better working and operating environment, challenging ourselves to fuel our enthusiasm.

Speedy Glass is an EOE