Description We are in search of a Customer Service Representative to become an integral part of our team in Cranston, Rhode Island. This role offers a long term contract employment opportunity in the industry where you will be primarily responsible for handling inbound calls, data entry, and order processing. Responsibilities: • Efficiently address customer inquiries and concerns over the phone. • Accurately enter customer data and order details into Salesforce. • Process customer orders with attention to detail. • Maintain the highest level of customer service while answering inbound and outbound calls. • Oversee customer accounts and ensure appropriate action is taken when necessary. • Handle email correspondence with customers professionally and promptly. • Adhere to established processes and procedures to ensure accuracy and efficiency. • Utilize your skills in call center customer service to enhance customer satisfaction. • Leverage your attention to detail in handling all responsibilities. • Apply your knowledge in sports optics/hunting, if any, to better understand and serve our customers. Requirements • Proven experience in answering inbound calls in a timely and detail-oriented manner • Prior experience in a call center customer service role is essential • Demonstrable skills in providing excellent customer service • Proficiency in data entry with a high level of accuracy • Ability to handle email correspondence effectively, responding promptly and in a detail-oriented manner • Experience in managing both inbound and outbound calls • Familiarity with order entry systems and procedures, with the ability to process orders accurately and efficiently TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .