Description We are offering a contract to permanent employment opportunity for a Customer Service Representative in the Financial Services industry, based in Colleyville, Texas. As a Customer Service Representative, you will be instrumental in handling customer interactions, scheduling important appointments, and ensuring accurate data entry. Responsibilities: • Addressing customer inquiries and providing necessary information. • Handling a high volume of inbound calls. • Responsible for scheduling appointments as per customer requests. • Accurately entering and updating customer data. • Ensuring all customer interactions are properly documented and filed. • Assisting customers with gathering essential information. • Utilizing Microsoft Excel and Word for various tasks. • Managing inbound and outbound calls effectively. • Handling email correspondence with customers. • Overseeing order entries efficiently. Requirements • Proficiency in answering inbound calls, demonstrating excellent verbal communication skills • Experience in a call center customer service environment • Demonstrated ability in delivering high-quality customer service • Proficient in data entry tasks, ensuring accuracy and speed • Experience with email correspondence, ensuring prompt and detail-oriented communication with clients • Capability to handle both inbound and outbound calls efficiently • Proficiency in using Microsoft Excel for data management and reporting • Proficiency in using Microsoft Word for document creation and editing • Experience in order entry, ensuring accuracy and efficiency • Ability to schedule appointments, managing time and resources effectively TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .