Description We are on the lookout for a Customer Service Representative to become a part of our team. In this role, you will be interacting with customers who are on the housing waitlist or who are looking to apply for the waitlist. You will be based in Washington, District of Columbia. This role offers a short term contract employment opportunity. Responsibilities: • Address customer inquiries related to the housing waitlist. • Gather physical documents from customers as part of the application process. • Utilize Microsoft Word and Excel for data entry tasks. • Keep customer records up-to-date by entering new information into our company database. • Ensure all collected documents are scanned and filed correctly. • Perform various clerical and administrative duties as required. Requirements • Proficiency in answering inbound calls and managing customer inquiries promptly and effectively. • Demonstrated experience in a customer service role, with the ability to build strong client relationships. • Proficiency in data entry tasks with high levels of accuracy and attention to detail. • Proficient in using Microsoft Excel for data analysis, report generation, and other relevant tasks. • Skilled in using Microsoft Word for document creation, editing, and formatting. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .