Description Are you a problem-solver with a passion for helping others? A leading nonprofit organization in San Diego, CA is seeking a Customer Service Representative to connect with clients, provide solutions, and deliver exceptional service. Key Responsibilities: + Provide Exceptional Support: Serve as the primary point of contact for client inquiries via phone, email, and in person. + Problem Solving: Address client concerns and resolve issues by providing timely and accurate information. + Client Advocacy: Ensure clients feel heard and valued, maintaining a high level of professionalism and empathy. + Documentation: Accurately input client interactions and follow-ups into the organization’s database. + Collaboration: Work with cross-functional teams to ensure seamless client experiences and operational success. Requirements + Experience: 1-2 years in a customer service-related role preferred. + Skills: Strong communication and active listening skills, with a solution-oriented mindset. + Tech-Savvy: Comfortable using customer relationship management (CRM) systems, email, and Microsoft Office Suite. + Interpersonal Aptitude: Ability to connect with individuals from diverse backgrounds with compassion and sensitivity. + Adaptability: Thrive in a team-oriented nonprofit setting and handle multiple priorities effectively. If you’re looking for an opportunity to make an impact while developing your skills, this role might be the perfect fit for you! TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .