Description Are you passionate about delivering exceptional customer experiences? Robert Half is currently seeking a motivated and professional Customer Service Representative to assist one of our valued clients. This position will play a critical role in ensuring customer satisfaction by providing support and quick resolutions to inquiries. Key Responsibilities: + Responding promptly to customer inquiries via phone, email, or chat, ensuring a friendly and positive experience. + Resolving customer complaints or issues by identifying problems, explaining solutions, and following up to ensure resolution. + Maintaining accurate records of customer interactions and transactions using the company's systems. + Providing detailed information about products, services, and policies to customers. + Processing orders, forms, applications, or requests with efficiency and accuracy. + Collaborating with internal teams to resolve issues and improve the overall customer experience. + Identifying opportunities to enhance customer satisfaction and recommending improvements. Requirements + Experience: 1-2 years of customer service, call center, or administrative experience preferred. + Technology: Proficient with CRM software and Microsoft Office Suite (Word, Excel, and Outlook). Familiarity with customer communication tools like Zendesk, Salesforce, or similar is advantageous. + Communication: Excellent verbal and written communication skills with a professional demeanor. + Problem-Solving: Analytical mindset with the ability to resolve issues in a timely and efficient manner. + Soft Skills: Empathy, patience, and a customer-first attitude. + Education: High school diploma or equivalent required; a college degree or certifications are a plus. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .