Description We are in search of a part-time (20 hours per week) Customer Service Representative to become a part of our team located in the City of Industry, California. This role will involve a wide range of tasks such as handling customer inquiries, processing applications, maintaining customer records, and monitoring accounts. This position offers a contract to permanent employment opportunity. Responsibilities: • Engage in both inbound and outbound calls, ensuring a high level of customer service • Accurately process customer credit applications • Maintain and manage customer accounts • Enter orders into the system accurately • Ensure accurate and up-to-date customer credit records • Handle email correspondence with customers effectively • Use Microsoft Excel and Word for various tasks • Schedule appointments as required • Contribute to account management tasks • Adapt to the use of customer ERP software, willingness to learn if not familiar with the system. Requirements • Minimum of 1+ year of experience working as a Customer Service Representative or a similar role • Proven skills in answering inbound calls and managing call center customer service • Strong customer service skills, with a focus on providing exceptional customer experiences • Proficient in data entry, with a high level of accuracy and attention to detail • Experience in email correspondence, able to communicate effectively and professionally • Ability to handle both inbound and outbound calls efficiently • Proficiency in Microsoft Excel and Microsoft Word is essential • Experience in order entry, with a focus on accuracy and timeliness • Ability to schedule appointments, manage calendars, and coordinate schedules • Proven ability in account management, with a focus on building and maintaining client relationships TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .