Customer Service Representative
TEKsystems
ACTIVELY HIRING FOR MORTGAGE CUSTOMER SERVICE REPRESENTATIVE
Next interview date: March 6, 2025
Possible start date: March 24, 2025
Training Schedule: 9:30am to 6:00pm
Rate: $17/hr
Payout: Every week
Location: Daytona Beach, Florida
Work set up: Training onsite with chance to transition into Hybrid
As a Customer Service Representative, you will be the first contact of any customer who has questions or concern specifically regarding mortgages. You will have the responsibility to take inbound phone calls and address customer questions while multitasking.
Responsibilities:
• Will receive questions from borrowers, insurance agents and financial institutions.
• The insurance questions will pertain to homeowners' insurance and will be from borrowers, insurance agents and financial institutions.
• Majority of calls will be in regard to payment and/or coverage questions.
• Problem solving and problem resolutions skills are required as well as the ability to handle all calls in a professional manner.
Skills:
Customer, Service, data, entry, call, center, contact, center, customer service, call center, data entry, inbound call, mortgage, insurance, mortgage insurance, mortgage industry
Pay and Benefits
The pay range for this position is $17.00 - $18.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Daytona Beach,FL.
Application Deadline
This position is anticipated to close on Mar 13, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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