Our client, a leading provider in the manufacturing industry, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the customer service department supporting various operational teams. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a keen attention to detail which will align successfully in the organization.

Job Title: Customer Service Representative

Location: Scotia, NY

Pay Range: $25.00 per hour

What's the Job?

Act as the primary point of contact for customers, ensuring a world-class customer experience. Convert customer purchase orders to manufacturing production orders and manage inventory levels. Communicate professionally with internal and external customers regarding order status and changes. Investigate and resolve order discrepancies and customer quality complaints. Provide data reporting of orders, sales, and inventory to management and customers.

What's Needed?

Strong organizational and administrative skills. Ability to work independently with minimal oversight. Proficient in communication and relationship-building with customers and team members. Understanding of manufacturing processes and customer service principles. Experience in data reporting and inventory management is a plus.

What's in it for me?

Opportunity to work in a dynamic and supportive environment. Gain valuable experience in customer service within the manufacturing sector. Potential for career advancement and professional growth. Be part of a team that values collaboration and customer satisfaction. Competitive hourly wage with the possibility of transitioning to a permanent position.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.