Description We are offering a long term contract employment opportunity for a Customer Service Representative based in New Holland, Pennsylvania. In this role, you will be expected to handle inbound calls, provide exceptional customer service, and perform data entry tasks in a call center environment. Responsibilities • Addressing and resolving customer inquiries and complaints • Handling inbound calls effectively • Maintaining and updating customer records accurately • Conducting data entry tasks and maintaining customer information • Escalating calls to next tier of support as needed • Using database software to track, record, and report customer interactions • Ensuring all email correspondence with customers are handled professionally • Regularly monitoring customer accounts and taking necessary actions Requirements • Proficiency in answering inbound calls and managing inbound/outbound calls effectively. • Demonstrated experience in a call center customer service environment. • Strong customer service skills, with the ability to handle customer queries and complaints effectively. • Accurate data entry skills, ensuring all customer details are captured correctly. • Ability to handle email correspondence professionally, responding to customer inquiries in a timely manner. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .