Centennial, CO, 80111, USA
17 hours ago
Customer Service Representative
Description Customer Service Representative We are providing an opportunity for a Customer Service Representative in Centennial, Colorado. The role is part of a dynamic team that deals with data entry and customer service in a diverse environment. The workplace offers a short term contract opportunity that involves extensive research and communication with various community facilities in Colorado. Responsibilities: • Conduct detailed research on rural and community facilities in the state of Colorado • Engage in phone conversations with facility representatives to collect necessary information about services they provide • Utilize a script to ensure all required data is collected during phone calls • Categorize different types of facilities such as libraries, public health entities, employment agencies, homeless shelters, etc. • Input and organize data collected into spreadsheets, ensuring accuracy and attention to detail • Utilize Microsoft Excel and Word to manage data and correspond via email • Handle inbound and outbound calls professionally and effectively. Requirements • Minimum of 2 years' experience in a customer service role • Skilled in managing both inbound and outbound calls • Excellent customer service skills and efficiency in handling customer queries • Experience in data entry, with a focus on accuracy and attention to detail • Capable of managing email correspondence effectively, responding to customer queries in a timely and detail-oriented manner • Proficient in using Microsoft Excel for data management and analysis • Skilled in using Microsoft Word for document creation and editing TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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