Description Are you passionate about making a difference in the healthcare industry? Do you thrive in a fast-paced environment and enjoy providing exceptional customer service? Robert Half is seeking a dedicated and professional Customer Service Representative to join a thriving organization. This is a great opportunity for someone looking to contribute to impactful patient care and enhance the overall healthcare experience. Key Responsibilities: + Respond promptly to patient, provider, and payer inquiries via phone, email, or chat, ensuring resolution in a courteous and efficient manner. + Assist with scheduling appointments, verifying insurance, and explaining healthcare procedures or policies. + Maintain accurate records of interactions in the healthcare organization's system while ensuring compliance with all applicable HIPAA regulations. + Collaborate with medical teams to address patient concerns and escalate complex issues when necessary. + Educate patients about services and assist with payment processing or billing queries. + Ensure all communications maintain sensitivity and confidentiality related to patient information. Requirements Qualifications: + Previous experience in customer service, preferably within the healthcare or insurance industry, is highly desirable. + Exceptional verbal and written communication skills with the ability to convey empathy, clarity, and professionalism. + Proficiency in Microsoft Office Suite and experience with customer relationship management or electronic medical record systems is a plus. + Ability to think critically and resolve issues under tight deadlines. + High school diploma or equivalent required; additional certifications or education in healthcare/customer service is a plus. Apply today! For immediate consideration call Robert Half at 610-882-1700! TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .