Customer Service: Delivering best in class service to all patients and clients with professional and proactive approach. Maintain a professional appearance following the organizational dress guidelines. Use the key points of service (Welcome/Greet, Respect, Engage, Assist, Transition/Thank) with every interaction. Use the 12 (I) Pledges as a guide to serve clients/patients as well as interacting with coworkers and Administrative team. Fulfill the daily functions of placing reminder calls regarding upcoming appointments; accurately scheduling appointments upon a client's request; proactively anticipate the needs of a client; actively checking voicemail and returning the call within 24 hours; and partner with the appropriate resource when assistance is needed. Complete daily task list and update on Box.

Providence caregivers are not simply valued – they’re invaluable. Join our team at St. Jude Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

Experience with computer data entry, basic Microsoft Word and Excel.  Sales or Retail Experience.

Preferred Qualifications:

Bachelor's Degree. Experience working for a wellness center.

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.