Client Service Representative
 

VCA Animal Specialty Group located at 5610 Kearny Mesa Road, in beautiful San Diego is seeking an experienced Client Service Representative to join our team! Our state of the art hospital offers the best critical care support equipment as well as diagnostic & imaging equipment to provide exceptional veterinary care!

The successful candidate will have 5+ years of experience in client services in a veterinary setting.

In this position you will be supporting our Doctors and Technician team by creating a positive atmosphere for our clients and patients.  Duties will include:

Answering a multiline phone systemGreeting clients and patients by name as they enter the clinicMaintaining medical records, reports and client correspondenceScheduling and confirming appointments for specialty and emergency servicesCash handling/payment transactions, including processing of Care Credit and insurance claim formsProviding compassionate care and a home away from home for hospitalized petsClient communication -including placing outbound calls for follow-ups and reaching out to prospective clientsHospital maintenance (including removal of animal waste) ensuring that the facility is neat and clean at all times - both inside and outside.

We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more!

Location: 5610 Kearny Mesa Road, Suite B San Diego, CA 92111

Salary: $18.50 - $22.50

Must be available to work weekends and holidays.

 

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.