Credit Specialist Start time is 9am EST Job Summary: + Assists in the overall credit and collection process, providing analytical support for credit risk management and month-end reporting to corporate management. + Work closely with our customer portfolios and obtaining payments for processing and required auditing. + Review customer orders; analyzing customer Account Receivable balances, status, and trends; to reconcile customer deductions and disputes in compliance with corporate policy. + Building professional relationships within assigned portfolios. Position Responsibilities: + Review customer accounts to meet Accounts Receivable goals, DSO and Collection needs. + Research available internal and external reports related to assigned customer portfolio to determine any release of incoming orders using our credit risk policy to minimize our credit exposure. + Works cross functionally in a collaborative way to resolve customer challenges. + Contacting customers by phone, email and or mail to acquire payments on past due amounts, refund any credit(s) owed, address NSF and or Chargebacks in helping to reduce any bad-debt write-offs. + Prepares month end reports, as well as customer specific projects as needed. + Participate and contribute to our Accounts Receivable over-view meetings. Requirements: + Minimum 2 years demonstrated, credit, collection, customer service or accounts receivable experience. + High school education or GED required. + Proficient computer skills using Microsoft Windows, Excel and Outlook + This role must be performed using a computer screen, keyboard, and mouse, in conjunction with operating a telephone. + Detail oriented with strong analytical skills and problem-solving ability. + Able to handle difficult or challenging credit / collection situations with diplomacy, tact, and professionalism. + Able to work in a very fast paced environment and meet deadlines + Possess effective interpersonal, oral and written communication skills.