**About Us:** Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees. **What You'll Be Doing** + Respond to customer inquiries and provide product information. + Process orders and coordinate delivery schedules. + Resolve customer complaints and ensure satisfaction. + Maintain accurate records of customer interactions and transactions. + Collaborate with sales and operations teams to meet customer needs. **What Are We Looking For** + Strong communication and interpersonal skills. + Ability to manage multiple tasks and prioritize effectively. + Proficiency in using computer systems and software. + Problem-solving skills and attention to detail. + Customer-focused attitude with a commitment to service excellence. **Work Environment** + Fast-paced office setting with frequent interaction with customers and team members. + Requires occasional travel to customer sites and other company locations. + Must be able to work flexible hours, including some weekends and holidays. **What We Offer** + Competitive base salary, 401(k) retirement savings plan with an automatic company contribution as well as matching contributions, highly competitive benefits programs, including: + Medical, Dental, and Vision along with Prescription Drug Benefits + Health Savings Account (HSA), Health Reimbursement Account (HRA), and Flexible Spending Account (FSA) + AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance + Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave, and 10 Paid Holidays Equal Opportunity Employer - Minority / Female / Veteran / Disabled **Req ID** JR10005258 **Minimum Pay Rate:** 45,750.00 **Maximum Pay Rate:** 56,423.33