Job Description:
Envista is a dental corporation and we partner with dental professionals who do more than create healthy, beautiful smiles—they create confidence. To achieve their goals, they need a champion. They need someone who will be there for them, side by side and end to end.
The Customer Service Representative MEAT is responsible for providing exceptional customer service to our Envista customers from Middle East, Africa and Turkey region. This position deals front line with the customer and must always represent the company and our customer service philosophy with the utmost integrity
This Job is also suitable for persons with disabilities; attendance required – disabled-accessible building.
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Job Requirements:
What will you bring?
Fluent in English and close to native in Arabic. French language as an addition is an advantage.
Excellent communication skills (verbal and in writing)
Go getter (Sales oriented)
Excellent phone voice and skills
Reliable and high sense of responsibility and urgency
Commercial skills (ability to hear sales opportunities and to act upon it)
Flexible (in working hours and jobs that are assigned)
Ability to operate computer systems with accuracy and efficiency (SAP, CRM & Excel)
Ability to adapt and implement new procedures as required to provide excellent customer service
What can you look forward to?
· WELL certified offices
o we’re the only office in CEE with Platinum certification in WELL
o program that guarantees and monitors highest quality in physical office environment (used materials, quality of air/water, room temperature…)
o initiatives supporting mental wellbeing of employees (casual dress code, webinars, sport challenges)
· 25 days of vacation
· 4 paid sick days
· Meal vouchers
· Hybrid work model
· Contribution to wellness and leisure activities – Multisport and Edenred
· Retirement plan contribution and life insurance
· Language courses
· Employee Assistance Program
o free consultations in mental health, legal and financial areas for you and your family members
· Company discounts
· Attractive work environment in Prague 8 – Libeň
· Free parking in the office
We’re looking forward to receiving your CV.
Once being onboarded, you can expect comprehensive product training and continuous support from your direct supervisor and other team members.
Operating Company:
CorporateEnvista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its partners deliver the best possible patient care through industry-leading products, solutions, and technology. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists’ clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile.
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.