Pinnacle Peak Animal Hospital is seeking an experienced Client Service Representative to join our team. We are a team of professionals who succeed in making a difference in our patients' lives every day. We foster a team environment with a healthy work-life balance and a positive culture that truly makes working fun.
What you will do:
-Provide extraordinary service for our clients and pets.
-Communicate information effectively between doctors, team members, and clients.
-Manage incoming calls on a multi-line phone system.
-Welcome and assist clients/pets arriving for appointments.
-Schedule/confirm outpatient appointments and inpatient procedures.
Skills/Requirements:
-Must love pets AND people. Previous client service experience required.
-Must be punctual and dependable.
-The ability to multi-task and remain professional in a fast-paced environment.
-Familiarity with medications and common veterinary conditions/terminology.
-Familiarity with Cornerstone is a plus
Benefits:
-Sick Pay
-Uniform allowance
-CE allowance and in-clinic training
-Pet care discounts
-Employee assistance program
Work Schedule/Compensation:
-Part time (under 30 hours/week) with the potential for Full time in the future
-Scheduled hours will vary: We are open Monday-Friday 7:00am-5:30pm, & select Saturdays 8:30am-12:00pm (typically 1 per month)
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Benefits:
Employee assistance program Employee discount Professional development assistance Uniform allowance
Schedule:
4 hour shift 8 hour shift Day shift Evening shift Monday to Friday Weekends as needed
Application Question(s):
Are there any shifts Monday - Saturday that you would not be able to work? What is your desired starting wage?
Education:
High school or equivalent (Required)
Experience:
Customer Service: 1 year (Required) Animal Hospital: 1 year (Required)
Work Location: In person