Enterprise Mobility has an exciting opportunity for a Seasonal Customer Service Representative at the Sky Harbor Airport in Phoenix! This position has a start date of January through either April or May in 2025.
The Seasonal Customer Service Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The Customer Service Representative will gain knowledge through local training and hands-on experience to provide administrative support and service customers.
The position is a Seasonal position (40 hours per week) - Position pays $18 / hour
Apart from religious observation, must be available to work ONE of the following schedule:
Offering Weekend and Night schedulesThe position is SEASONAL (starting January 2025 and lasting no more than 150 days)
Job location: Sky Harbor Airport Rental Car Center
Responsibilities Provide a high level of customer service by assisting customers and assessing their rental needs in personMeet and greet customers in a friendly and timely mannerProvide directions and general assistanceAssist to assess condition of rental upon returnProcess returns, check-ins and exit kiosk transactionsUnderstand and communicate rental terms and conditions, vehicle features and other services May sell optional protection products, upgrades, fuel options and other additional equipmentResponsible for notifying Management of any known vehicle problems and any required vehicle maintenance Clean vehicle interior and exterior by hand or by operating washing equipment when neededPerform miscellaneous and backup duties job-related duties as assignedEqual Opportunity Employer/Disability/Veterans
Qualifications Must be at least 18 years of ageMust have at least 1 year prior customer service experienceMust have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 yearsNo drug or alcohol related convictions (DWI/DUI) on driving record in the last 3 yearsMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the futureMust not have interviewed with Enterprise for a customer service position at Sky Harbor in the last 12 monthsMust be willing to accept a seasonal position lasting no more than 150 days starting in January 2025. Candidates who are hired will not be eligible for any other opportunities at Enterprise Mobility for a minimum of 6 months following the end of seasonal employment.