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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Mission Statement

MDentistry: Advancing health through education, service, research and discovery.

MDentistry Core Values: Compassion, Leadership, Excellence, Responsibility, Trust, Creativity, Inclusion

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.  The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by:  -Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences.  -Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.

Responsibilities*

Working remotely: 

Participate daily in a phone tree answering incoming calls. Accurately and efficiently schedule patients appointments with patients or referring clinics utilizing Axium.Facilitate coordinating appointments with other departments with the SOD. Manage phone calls by triaging calls, retrieving messages, calling patients to address concerns and scheduling appointments. Review and schedule patient appointments from internal and external referrals weekly. Working directly with the clinic Patient Services Intermediate, obtain, verify and update patients insurance and demographic information  Additional administrative responsibilities as necessary.Required Qualifications*Excellent Attendance record. 1 year of related work experience. Knowledge of basic dental terminology. Prior experience performing complex scheduling. Effective Communicator and interpersonal skills and ability to work well in a team setting.Demonstrates active listening - excellent organizational skill and attention to detail. High school diploma or GEDWork Locations

This position is located at the School of Dentistry at 1011 N University Ave. 

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.