GET TO KNOW ALORICA
Are you ready to obliterate the status quo?
Gone are the days of the mundane desk job. Passion starts from within, and we’re all about crafting a great workspace for our colleagues.
A place where you can be yourself. Where you can work hard and play hard. And a place where giving back and turning people from awesome to insanely great is everything!
Choose a future with Alorica!
JOB SUMMARY
We are working together with a company leading in VR technologies and we are looking for passionate people who would like to join our brand-new team. On this role you will provide customer and basic technical support to the users of the company products.
KEY JOB RESPONSIBILITIES
Provide professional support services to customers through chatting to improve user satisfaction Provide users with complete and accurate information and solutions (including technical support), and quickly solve users’ problems Participate in the company internal training and fully understand product features
KEY JOB REQUIREMENTS
WHY JOIN ALORICA?
We Offer So Much More Than a Paycheck
But that’s just the start–here are a few more reasons to consider Alorica.
Applications will be processed in strict confidentiality.
Only short-listed candidates will be contacted.
Personal data of the applicants will be processed in strict confidentiality by Alorica Bulgaria EOOD solely for the purposes of selection and recruitment and will not be transferred to other data controllers unless required by law. Applicants provide their personal data on a voluntary basis and will have the right to access and correct their personal data within a reasonable time upon filing a written request.
We Offer So Much More Than a Paycheck
Competitive salary? Check.
Additional health insurance (incl. dental care)? Check.
Sports card – Multisport? Check.
Food vouchers (value of 60 BGN)? Check.
Transport cards? Check.
But that’s just the start! Here are a few more reasons to consider Alorica.
Career development opportunities
Excellent working environment
Company events
Flexible working hours
KEY JOB RESPONSIBILITIES
Provide response to initial customer complaints
Manage seat assignments and scheduling changes
Provide information regarding rules and regulations
Handle incoming requests and gather details about luggage logistics
Update our partner’s customers on their flight status during weather/tech delays
Escalate the cases to the relevant Specialist Group when needed