Job details Submit quotation of price and delivery to customers as requested. Accept, process, and expedite
customer orders. Act as liaison between manufacturers and customers. Report to Sales Manager
on all matters concerning company policy or job responsibilities.

Responsibilities:
Provide customers with price and delivery quotations in accordance with policy. ...
Accept, and process customer orders in accordance with established policy.

Cooperate in processing orders from other CSR's accounts and in handling other duties
to aid in maintaining a current unit workload.

Expedite specific orders at the request of customers.

Arrange for emergency shipment of a customer's order, as circumstances require. This
includes close communication with operations and anyone else involved until the order
is received by the customer.

Process Return Material Authorizations and maintain records for future reference.

Handle and troubleshoot all customer complaints to achieve an equitable solution for
both the customer and the Robert McKeown Company. Discretion should be used to
ensure that the customer is satisfied with Robert McKeown Company as their vendor.

Establish a good working knowledge of value-added operations, lead times, tolerances
and processing capabilities to weigh the impact of unusual orders on operations. At times this may require negotiating with the customer to alter their order.

Work closely with team members and vendors to provide customers with technical assistance
when needed.

Assist operations in scheduling by providing information related to customers purchasing techniques, plans and especially of any planned deviations from customer order patterns.

11. Understand competitive products and situations to be able to identify a problem.

Maintain current price book, customer list and special price approvals.

Maintain adequate technical library.

Provide customer with an accurate source referral for items we do not handle.

Assist in training new CSR's.

Maintain Customer Master file and ensure all customer information is complete and accurate, including name, address, telephone and fax numbers, email, sic code, contact and any other pertinent contact information.

Participate in departmental filing and other administrative activities as assigned.

Establish and maintain good working relations with customers and vendors.

Periodically participate in manufacturer???s training programs to better
understand the business and enhance vendor relationships.

Advise customer in advance of potential delayed shipments.

Working hours: 8:30 AM - 5:00 PM

Skills:
Experience in the same or similar role is preferred.

Education:
No Degree Required

Experience:
1-4 years

Qualifications:
Excellent verbal and written communication skills are essential. Must have excellent customer
service skills. Strong interpersonal skills and effective problem-solving skills are vital. Must possess
solid organizational skills.


Apply today!
Online: www.spherion.com
Text or Call: 908-725-6600
Send your most updated resume with your interview availability to: deltaramirez@spherion.com

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

Show lessShow more Submit quotation of price and delivery to customers as requested. Accept, process, and expedite
customer orders. Act as liaison between manufacturers and customers. Report to Sales Manager
on all matters concerning company policy or job responsibilities.

Responsibilities:
Provide customers with price and delivery quotations in accordance with policy.

Accept, and process customer orders in accordance with established policy.

Cooperate in processing orders from other CSR's accounts and in handling other duties
to aid in maintaining a current unit workload.

Expedite specific orders at the request of customers.

Arrange for emergency shipment of a customer's order, as circumstances require. This
includes close communication with operations and anyone else involved until the order
is received by the customer.

Process Return Material Authorizations and maintain records for future reference.

Handle and troubleshoot all customer complaints to achieve an equitable solution for
both the customer and the Robert McKeown Company. Discretion should be used to
ensure that the customer is satisfied with Robert McKeown Company as their vendor. ...
Establish a good working knowledge of value-added operations, lead times, tolerances
and processing capabilities to weigh the impact of unusual orders on operations. At times this may require negotiating with the customer to alter their order.

Work closely with team members and vendors to provide customers with technical assistance
when needed.

Assist operations in scheduling by providing information related to customers purchasing techniques, plans and especially of any planned deviations from customer order patterns.

11. Understand competitive products and situations to be able to identify a problem.

Maintain current price book, customer list and special price approvals.

Maintain adequate technical library.

Provide customer with an accurate source referral for items we do not handle.

Assist in training new CSR's.

Maintain Customer Master file and ensure all customer information is complete and accurate, including name, address, telephone and fax numbers, email, sic code, contact and any other pertinent contact information.

Participate in departmental filing and other administrative activities as assigned.

Establish and maintain good working relations with customers and vendors.

Periodically participate in manufacturer???s training programs to better
understand the business and enhance vendor relationships.

Advise customer in advance of potential delayed shipments.

Working hours: 8:30 AM - 5:00 PM

Skills:
Experience in the same or similar role is preferred.

Education:
No Degree Required

Experience:
1-4 years

Qualifications:
Excellent verbal and written communication skills are essential. Must have excellent customer
service skills. Strong interpersonal skills and effective problem-solving skills are vital. Must possess
solid organizational skills.


Apply today!
Online: www.spherion.com
Text or Call: 908-725-6600
Send your most updated resume with your interview availability to: deltaramirez@spherion.com

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

Show lessShow morekey responsibilities

Provide customers with price and delivery quotations in accordance with policy.Accept, and process customer orders in accordance with established policy.Cooperate in processing orders from other CSR's accounts and in handling other dutiesto aid in maintaining a current unit workload.Expedite specific orders at the request of customers.Arrange for emergency shipment of a customer's order, as circumstances require. Thisincludes close communication with operations and anyone else involved until the orderis received by the customer.Process Return Material Authorizations and maintain records for future reference.Handle and troubleshoot all customer complaints to achieve an equitable solution forboth the customer and the Robert McKeown Company. Discretion should be used toensure that the customer is satisfied with Robert McKeown Company as their vendor.Establish a good working knowledge of value-added operations, lead times, tolerancesand processing capabilities to weigh the impact of unusual orders on operations. At times this may require negotiating with the customer to alter their order.Work closely with team members and vendors to provide customers with technical assistance when needed.Assist operations in scheduling by providing information related to customers purchasing techniques, plans and especially of any planned deviations from customer order patterns.11. Understand competitive products and situations to be able to identify a problem.Maintain current price book, customer list and special price approvals.Maintain adequate technical library.Provide customer with an accurate source referral for items we do not handle.Assist in training new CSR's.Maintain Customer Master file and ensure all customer information is complete and accurate, including name, address, telephone and fax numbers, email, sic code, contact and any other pertinent contact information.Participate in departmental filing and other administrative activities as assigned.Establish and maintain good working relations with customers and vendors.Periodically participate in manufacturer???s training programs to betterunderstand the business and enhance vendor relationships.Advise customer in advance of potential delayed shipments.

experience

1-4 years

skills

Experience in the same or similar role is preferred.

qualifications

Excellent verbal and written communication skills are essential. Must have excellent customerservice skills. Strong interpersonal skills and effective problem-solving skills are vital. Must possesssolid organizational skills.

education

No Degree Required

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