Job Title:

Customer Service & Retention Advisor

Job Description

Looking to make a career change? Take the first steps and start a rewarding career at Concentrix by joining our team of game changers working on behalf of the RSL Art Union. Our team plays a vital role in connecting with existing RSL Art Union supporters and fostering continued support for this significant fundraising effort for the Australian Defence Force Veteran Community.

Key Role Details:

Pay rate: $25.80 per hour + Super Operating hours Monday to Friday 8am-7pm Full Time & Part Time Roles availableFlexible hours considered for students and carersComprehensive training and supportCentrally located in the heart of Brisbane CBD, across the road from Central Station

What's in it for you?

A rewarding role where you make a meaningful impactDevelopment opportunities and stability due to a continuously growing account, 80% of our managers are promoted internally!Continuous calendar of fun and eventsFree access to 1000’s of hours of content through Concentrix and client learning librariesA diverse and inclusive workplace

Role Responsibilities:

Membership engagement and retentionDeliver exceptional customer serviceHandle inbound and outbound enquiries - no cold callingAbility and drive to consistently exceed sales targets and KPI’sOvercome objections and constantly deliver a positive experienceDemonstrated strong conflict resolution and problem-solving skillsOpportunities to move into digital support once tenured (email, chat, and social media)

If you're looking to start a rewarding career, then look no further and apply today. Find out why 270,000+ people around the globe choose to call Concentrix home.

Location:

AUS Brisbane - 288 Edward Street

Language Requirements:

Time Type:

2024-09-30

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