Beijing, Beijing, China
10 days ago
Customer Service Specialist

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Thermo Fisher Scientific Inc. is seeking a highly motivated and skilled individual to join our team as a Service Operation Specialist. As the world leader in serving science, Thermo Fisher Scientific is dedicated to enabling our customers to make the world healthier, cleaner, and safer. With a focus on innovation and customer satisfaction, we are committed to providing exceptional service and products to our clients.

Responsibilities:Ensure compliance with Thermo booking policy by checking contract information from the sales teamInput all orders accurately and in a timely manner into SAPManage and process orders to ensure timely revenue recognition and prompt closure of ordersIssue invoices to customers and ensure they receive themRegularly review and track accounts receivableSupport sales engineers in checking spare parts inventory or order statusAssist sales team with internal issuesRequirements:Bachelor's degree or above in Business Administration, Law, or International Trade preferredMinimum of 2 years of experience in order processing, project management, or business data analysisGood knowledge of SAP preferredEffective communication, planning, and coordination skillsProficiency in English reading, writing, and speakingWillingness to work overtime if neededProficient in MS Office (Excel, PowerPoint, Word)Basic knowledge of SAPStrong communication and coordination skills

Thermo Fisher Scientific Inc. is an equal opportunity employer and is committed to providing reasonable accommodations to individuals with disabilities. We strive to create a diverse and inclusive work environment where everyone is valued and respected.

Join our world-class team and be a part of a company that is dedicated to making a positive impact on the world. Apply now to embark on an exciting and fulfilling career with Thermo Fisher Scientific Inc.!

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