Customer Service Specialist Location: Middletown, NY, United StatesDate Posted: Dec 17, 2024 Share: share to e-mail Apply Now Save JobSaved Description Location: Middletown, NY Hours: Monday - Friday / 9:30am - 7pm - Late evenings as needed. Rate of Pay: $18.00 p/hr OVERVIEW OF PRIMARY RESPONSIBILITES: In this role you will: -Be customer focused, able to multi-task in a high volume community counseling center -Registering new clients for services, verifying insurance information, collecting co-pays, and scheduling appointments -Answering phones, directing calls and taking messages -Scanning to electronic healthcare record, copying, filing, and archiving charts - Submitting emails -Perform other duties as assigned Qualifications: The ideal candidate will: -Have a minimum 1 year in a clerical support role -Have computer skills (Microsoft Word, Excel, Outlook) and experience working with electronic health records. -Possess excellent communication, customer service, and organizational skills -Bilingual English and Spanish speaking a plus PRIMARY FUNCTIONS: • Answering Calls • Emailing • Faxing • Co-Pay collection • Mail Processing • Appointment Scheduling • Registration of new clients ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT: • Assignments may be determined at a future date QUALIFICATIONS AND ATTRIBUTES: The ideal candidate will: Have a minimum 1 year in a clerical support role Have computer skills and experience working with electronic health records Possess excellent communication, customer service, and organizational skills Bilingual English and Spanish speaking a plus EDUCATION AND EXPERIENCE: • High School Diploma or GED PHYSICAL CHARACTERISTICS: • Must be capable to sit or stand in front of a computer for long-periods of time • Able to work in open space floor plan • Must be capable to move throughout work day and follow people served throughout community • Work alongside co-workers within 3 feet • Must be able to move in tight spaces • Occasional lifting of > _25+ pounds Access: Supports For Living is an EEO employer-EEO, AAE, M/F/D/V Share: mail Apply Now