**Customer Service / Warranty Administrator** PeopleReady of Waite Park, MN is now hiring Customer Service / Warranty Administrators in Maple Lake, MN! Apply today and you could start as soon as this week. **As a PeopleReady associate you'll benefit from:** + Connections and experience with some of the top companies in your area + Great benefit package options + Get matched to jobs quickly + Competitive pay and steady schedule + The ability to see your schedule and track your hours right from our easytouse app, JobStack! **Pay Rate:** _The pay rate for this job is $19 - $21 / hour*_ **What you'll be doing as a Customer Service / Warranty Administrator:** + Responsible for processing and managing warranty claims and related documentation + Wwork closely with internal departments, customers, dealers, and distributors to ensure that all returned merchandise authorization (RMA) claims are handled efficiently and accurately + RMAs include warranty and customer returns + Accountable for warranty return requests from the start all the way through to resolution + Provide excellent customer service to customers by communicating consistently and timely. + Receive, review, process, warranty claims from customers using HubSpot and IQMS + Enter Sales Orders and RMA orders into IQMS + Provide excellent customer service to customers by communicating consistently and timely + Issue credits or arrange repairs/replacements as needed + Identify and develop strategies for maximizing claims processes + Collaborate with internal departments to investigate and resolve complex warrantyrelated issues + Create and update controlled documents (SOP's and WI's) + Develop warranty processes and implement them across the company + Ownership of entire process including Customer Service, troubleshooting, receiving returns, and final disposition. + Respond to phone calls and emails for the warranty department, answer general questions and forward technical questions to appropriate departments + Review and reconcile all incoming products for Warranties + Other duties as assigned **Available Shifts:** Shift Timings: 1st Shift (Day) **Job Requirements:** + Strong attention to detail, excellent oral and written communication skills, and the ability to work in a fastpaced and dynamic environment. + High school diploma, GED, or equivalent education + Minimum of 1 year customer service experience + High attention to detail and organization skills + Advanced analytical and problemsolving skills + Ability to be a quick learner and adjust to changes on the job within a reasonable amount of time + Multitasks, prioritizes and meets deadlines in a timely manner + Ability to sit for extended periods of time + Ability to walk about the facility as needed + Comfort and ability to be exposed to shop elements such as noise, dust, odors, heat and cold + Complete Fred Pryor learning classes: Healthy Communication:04 Using Email at Work and Mastering Excel 365 Basics: Getting Started **Ready to take control of the way you work?** Complete our application to join the PeopleReady team today. **Please contact our Waite Park, MN branch for more information:** **Branch #3433** **Address: 637 2nd St., Suite 637, Waite Park, MN 56387** **Email Address: 3433-br@PeopleReady.com** *Hourly pay rates are a goodfaith estimate based on factors such as relevant skills, experience, education, training, geographic location and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. Applications are accepted on an ongoing basis unless a deadline is otherwise stated. Employees and their eligible dependents are offered Medical/Dental/Vision insurance and short term disability, in addition to other programs, as well as number of paid days off and/or more generous paid sick leave days. More details about our benefits can be found by copying and pasting this URL into your browser: https://flimp.live/TrueBlueAssociates . PeopleReady considers all applicants for employment regardless of background, in compliance with applicable laws regarding fair hiring practices. PeopleReady is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identify, or any other characteristics protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law. TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the application or interview process. If you require disabilityrelated accommodation during the application or interview process, please contact your Recruiter directly, Employee Relations at HRAdvice@trueblue.com, (HR-Advice@trueblue.com) or 1.800.610.8920. TrueBlue, Inc. and its brands will consult with all applicants who request disabilityrelated accommodation during the application or interview process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs. \#BOOST PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other basis protected by law. We will get to know you and connect you with jobs that match your skills, experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.