Siemens seeking a **Customer Services Support Operator** to join their dynamic team. This role is essential for helping to fight some of the world's most threatening diseases and ensuring access to healthcare for more people globally. The company is known for its innovative work in medical technologies, including diagnostics, image-guided therapy, and cancer care. **Job Title:** **Customer Services Support Operator 1** **Location:** **NC, Cary, 221 Gregson Dr** **Pay:** **$** **24.03** **/hr** **Shift:** **Wed, Th, Fri, Sat, and Sun (12pm – 9pm)** **Responsibilities:** + **Customer Support & Coordination:** + Handle service calls, scheduling, and parts ordering. + Confirm appointments and communicate effectively with customers to enhance their experience. + Ensure the readiness of equipment for patient care and monitor customer requests. + **Cross-Functional Collaboration:** + Support service personnel, such as Regional Service Managers and Customer Service Engineers. + Document customer issues and escalate as needed. + Facilitate cross-functional awareness to avoid conflicts that may negatively impact customer operations. + **Service Delivery:** + Manage competing priorities and ensure that service activities align with customer contracts. + Handle service scheduling, ensuring timely and accurate delivery of services. **Required Qualifications:** + **Education:** Associate degree or equivalent experience. + **Experience:** 2-5 years in a customer service role, ideally in a fast-paced environment. + **Skills:** + Strong customer service orientation and a positive attitude. + Ability to manage multiple priorities and achieve key performance indicators. + Proficiency in MS Office (Word, PowerPoint, Excel, Outlook). + Excellent interpersonal and communication skills. + Strong organizational skills, with the ability to prioritize tasks based on customer needs and urgency. If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.