USA
5 days ago
Customer Success Account Management

Learns customer, partner, and internal stakeholder engagement models. Learns how to identify, navigate, and communicate with key customer technical stakeholders at different levels. Grows technical aptitude and industry awareness to translate customer interactions into customer business impact and value. Listens to conversations with customers and begins to align objectives with the current Microsoft portfolio of work in the customer account. Supports the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success.

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

 

This role is flexible in that you can work up to 100% from home. Relocation assistance is not available for this role.

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