San Antonio, TX, 78284, USA
5 days ago
Customer Success Coordinator
Job Description An employer in San Antonio, TX is looking for a Customer Success Coordinator to join the customer operations team. This person will act as the liaison between the lab operations team and the clients. They will be a first-line response to inquiries submitted through their new ticketing system, Halo. They will be responsible for gathering data and providing information to the clients from lab. This is a contract role for 6 months (with possible extensions) that pays ranging from $16-18/hour based on experience. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Must Haves  1 years of experience in customer service and correspondence through ticketing queue  Proficient in all Microsoft applications, Outlook, and other computer tracking programs  Needs to be a efficient multi-tasker & manage several task and projects at any given time Plusses  · Associate's/Bachelor's Degree  · Background in clinical, healthcare, or medical space null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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