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Location: Turbhe, Navi MumbaiDesignation: Customer Success ExecutivePayroll: Partner's PayrollKey ResponsibiltiesClient handling experience and excellent communication & telephonic probing skillsProvide proactive support, guidance, and training to ensure customers maximize product/service value. Should be able to seek feedback on the products sold and guide them on usage and installation of the sameRegular connects with customers for maximizing DRS and ERS website seal installation – monthly target drivenCollated MIS to be sent to the team every evening capturing clients called & new companies added to the databaseClient engagement activities like survey emailers etc.Activation of DRS/ ERS product seals through Online portal and their email delivery to maximize revenueCoordination with external vendor(s) for printing and dispatch of customer documents/reportsInvoice management - ensuring timely payouts done to vendors for their servicesKey RequirementsGraduate with 2-3 years of customer handling experienceFluent in EnglishProficient in MS ExcelAll Dun & Bradstreet job postings can be found at and . Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
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